Returns & Exchanges
At Cooshti, we want you to be fully satisfied with your purchase, which is why we offer a 14-day return period for all unworn items in their original packaging. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience for every customer.
Return Process
- 1.Initiate Your Return
Log in to our returns portal using your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Pack your items securely in their original branded packaging, ensuring all tags are attached and the footwear boxes are protected by an outer mailing bag.
- 3.Ship the Items
Affix your prepaid shipping label to the outside of the parcel and drop it off at your nearest authorized collection point.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.